tpplay

tpplay App support

Contact
+91 8981999781

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This passwordless login method allows you to easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To verify, first ensure a strong internet connection is available. You will need to wait for a stable signal and then click "send OTP" before the designated time limit. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing. This should fix any existing problems and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonuses. Bonus amounts cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth and secure experience. Please ensure you complete and submit all required information to proceed.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This discrepancy affects the overall experience, requiring users to be patient in certain situations.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned through playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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