tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4443084782
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should resolve any compatibility problems or bugs you were experiencing.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus collections. Bonus money cannot be withdrawn, only the earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays in payments may require waiting up to 24 hours. This delay is typically isolated to payment processing, rather than the initial transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can withdraw the money you win from games, but the bonus itself is non-withdrawable. The bonus funds can only be used within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for further assistance.
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