tpplay

tpplay App support

Contact
+91 0854213732

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, providing a more convenient and streamlined experience.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still can't receive the OTP, wait and try again by clicking send, or if that doesn't work, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active mobile number. If your number has changed, submit your updated KYC details to customer support via email to assist with account transfer. This will enable a smooth shift of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can enjoy the latest features and gameplay.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn. This distinction allows users to access their earned funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and adding your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays can cause users to wait up to 24 hours. This delay may occur when processing payments through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. You can withdraw funds earned by playing games using the bonus amount. This applies to withdrawals made by the gamer themselves, not others.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.

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