tpplay

tpplay App support

Contact
+91 2598759592

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you will be logged in instantly. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, check your internet connection for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app. This should resolve any compatibility problems and get you back to playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher threshold compared to other similar apps. Withdrawals are only eligible for funds earned through gaming, not bonus amounts. This means you can only withdraw the money you've earned from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI, and relevant bank details. Submission of these details is a necessary step to continue with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although times can range from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. The bonus itself, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.

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