tpplay

tpplay App support

Contact
+91 1644031272

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent will complete the login process, eliminating the need for a password or email. This mobile number verification method provides a convenient and password-free login option.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you receive a weak or no signal, wait until the connection stabilizes and try sending the OTP again. If you still don't receive the OTP, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This should provide a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. However, withdrawal is restricted to the earnings from gaming activities and does not include bonus rewards. The withdrawn amount will be from the funds earned through gaming, not bonus collections.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for the app to function correctly. Please ensure all required details are accurately saved to avoid any issues.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but in some cases, it may take as little as 30 minutes. However, payment processing occasionally experiences delays, requiring users to wait up to 24 hours for funds to be released. This variation in processing time may affect the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used in gaming activities and cannot be withdrawn. Any winnings or money earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If the money isn't added to your wallet account within 24 hours, you can contact their care centre for assistance.

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