tpplay

tpplay App support

Contact
+91 5551925239

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This login method eliminates the need for a password or email verification.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP within the allotted time, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the current app from your device. Next, download the latest version of the app, and then you can log in and enjoy the updated features. This should allow you to access the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only allowed from earnings made from gaming, not from bonus amounts collected. This policy restricts users from withdrawing bonus funds, which can be a significant limitation.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, setting up UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, there may be occasional delays in payment processing, potentially extending wait times to up to 24 hours. This variance in processing times can be influenced by various factors, including the speed of the payment system.

Q4: Why is the bonus balance not being withdrawn?

You can use the bonus earnings for gaming purposes only, and the funds cannot be withdrawn by anyone else. The money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, visit the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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