tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9283606996
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This secure method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive, or use it as a timer. If the OTP doesn't arrive in time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If it's been changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is limited to the earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, occasional delays with payments can cause a wait time of up to 24 hours. This delay is a rare exception, as the app's standard process is generally quick and efficient.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means bonus earnings are non-withdrawable, but winnings from bonus-based gameplay are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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