tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5487059703
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will allow you to log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP, you can click "send OTP" again, or if that still doesn't work, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active mobile number. If the number has changed, please submit your updated KYC documents to our customer support team through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once the new version is installed, you can access the app and start playing.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, and not for bonus amounts collected. You can withdraw the earned gaming money, but the bonus money remains non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can add to the overall completion time, extending it beyond the initial estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To verify the status of your withdrawal, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet within 24 hours. If issues persist, contact their care centre for assistance.
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