tpplay

tpplay App support

Contact
+91 1045572549

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, click on "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the allotted time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active mobile number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned from gaming, but not the bonus money you receive.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours before resolution. This delay is an exception to the otherwise swift processing times within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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