tpplay

tpplay App support

Contact
+91 7538763355

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, followed by verification of the One-Time Password (OTP) sent to your phone. This simple process will securely log you in without needing a password or email. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try clicking send again and waiting for the allotted time to pass. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active account number. If the number has changed, send your KYC details to the customer support through email to enable a smooth account transfer. This will facilitate the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This ensures that users can only withdraw earnings from their actual gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app, including your Aadhar card and bank account information via UPI. This will involve storing all your relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process, typically taking 30 minutes to 3 hours to complete. However, occasional delays in payment processing can extend wait times to up to 24 hours. This can impact the overall efficiency of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from games played with the bonus can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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