tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1364914686
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Once entered, verify the One-Time Password (OTP) sent to your number. This will securely authenticate you, eliminating the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're still having issues, click on "send OTP" and wait again. If you don't receive the OTP within the specified time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) documents through email to the customer support for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the old app from your device. Once uninstalled, download the latest version of the app, which should resolve any login issues. After updating, you can log in and access the app with ease.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can access your earned winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit your complete KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This ensures a secure and verified profile. Your prompt completion of these details is necessary for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can occur, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used in gaming and cannot be withdrawn by anyone else. Any funds earned from playing with the bonus can be withdrawn. This means you can access the money you've won with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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