tpplay

tpplay App support

Contact
+91 3527845865

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To complete this process, ensure your internet connection is stable and strong. If you don't receive the OTP after a suitable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to assist with account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and enjoy the app with its new features. This should resolve any compatibility or functionality problems you were experiencing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings earned from gaming, and not for bonus amounts. This means you can only redeem the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhar card, UPI details, and all bank information. This will facilitate the verification process. Completing these details is a mandatory step in the application process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours. However, rare delays in payment processing may occur, resulting in a wait of up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, not for withdrawals. Any winnings earned from playing with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.

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