tpplay

tpplay App support

Contact
+91 7137913034

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This streamlined login process allows for easy and convenient access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still struggle to receive the OTP, you can try clicking the "send OTP" button again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with the account transfer. This will help facilitate a smooth account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to easily log in and start playing. This should update the app to its latest version and resolve any compatibility problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can only withdraw the balance that's a result of your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in this app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these details is a necessary step to move forward with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform, not withdrawn by anyone else. You can withdraw the funds you've won while playing with the bonus amount. This means the bonus winnings are separate from the main balance, available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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