tpplay

tpplay App support

Contact
+91 6757870823

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your account number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should ensure a smooth and trouble-free gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, not bonus rewards. This means you can only withdraw money you've earned through gaming, not any bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Having these details up-to-date will facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively quick, taking 30 minutes to 3 hours to complete due to its fast and stable services. However, delays in payment processing can occur, requiring a wait of up to 24 hours. This payment delay can affect the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, as any failed withdrawal requests will be processed within 24 hours. If your money hasn't been added to your wallet account after this timeframe, you can reach out to their care centre for assistance.

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