tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8319494153
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verification through a one-time password (OTP) will then securely authenticate you. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you still don't receive the OTP, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has not changed, you can try logging in with it. If the number has changed, send your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and enjoy the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming activities, and bonus earnings cannot be withdrawn. This means you can only cash out the funds you've won from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may require you to wait up to 24 hours for resolution. This delay can vary depending on the nature of the issue with your payment.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not reflected, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
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