tpplay

tpplay App support

Contact
+91 7590580956

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for quick and easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit longer and then click "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details via email to the customer support team for assistance with transferring your account. This will help facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and play the updated app without any problems. This should restore the app's functionality and allow you to enjoy the newly updated features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only permitted for money earned through gaming, not bonus rewards. This means users can only withdraw earnings from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services facilitate a process that typically takes 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay is a rare exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made using the bonus funds can be withdrawn. The bonus earnings itself remains locked in the gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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