tpplay

tpplay App support

Contact
+91 1570891425

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is strong and stable. If you're unable to receive the OTP after sending a request, try waiting for the allotted time before reaching out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any problems. Once complete, you can play the newly updated app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, higher than some other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus money, only their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for in-game purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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