tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5346221603
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the designated time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should fix the issue and get you back to playing smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are fully updated and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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