tpplay

tpplay App support

Contact
+91 4712631114

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This method allows password and email-free login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking "send," wait for the designated time to pass before seeking assistance via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the earnings made from gaming, not the bonus amounts collected. The bonus money is not redeemable for cash at this time.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI information, and all relevant bank details. This will ensure a seamless experience. Failure to do so may hinder the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait time of up to 24 hours. This delay may be a result of the payment processing system.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are restricted to use within the gaming platform, and cannot be withdrawn by others. You can withdraw any winnings earned by playing games using the bonus, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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