tpplay

tpplay App support

Contact
+91 7641199307

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To begin with, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after some time, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the update is installed, you can log in and play the app without any problems. This should refresh the app and allow you to access it smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than the minimum withdrawal amounts offered by other apps. Withdrawals can only be made on earnings from gaming activities, not on bonus rewards. The app does not allow users to withdraw bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, adding UPI, and saving your bank details. A complete and accurate profile is required for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but the full duration can range from 30 minutes to 3 hours. However, payment delays may occur, requiring additional waiting time. In such cases, users may need to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn once received.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, funds should be added to your wallet account within 24 hours. If this doesn't occur, you can seek assistance from their care centre.

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