tpplay

tpplay App support

Contact
+91 1019448902

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This will securely log you in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait until the time limit is over. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, please submit your updated KYC details via email to the customer support system for assistance with transferring your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version, which should allow you to log in and play smoothly. This should get your app updated and ready to use.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only possible for the money earned from gaming, with bonus rewards remaining non-withdrawable. This means users can cash out their earned gaming winnings, but not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI account, and bank details. Completing these steps will help facilitate a seamless experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays can push the wait time to up to 24 hours. This delay occurs when payments are not processed immediately.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus itself, however, remains separate from the player's withdrawable balance.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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