tpplay

tpplay App support

Contact
+91 8365898743

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the app. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time allotted to receive the code. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will enable a smooth transition to the new account.

Q4: You are getting blackout and the app is not opening?

Uninstall the current version of the app from your device. Then, download the latest version of the app to ensure you have the most recent updates. Once updated, you should be able to log in and play without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, higher than some other apps. Withdrawal is limited to the funds earned from gaming activities, with bonus money being non-withdrawable. This means users can only access the money they've earned through their gaming efforts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure the smooth operation of the app. Your cooperation in this matter is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing. This additional delay can extend the overall time required to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where failed withdrawal requests will be reflected. Don't worry if it's not showing, as the money will be added to your wallet account within 24 hours. If it doesn't appear, you can reach out to their care centre for further assistance.

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