tpplay

tpplay App support

Contact
+91 9059803521

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

After opening the app, enter your registered mobile number and verify the OTP sent to you. This will log you in securely, eliminating the need for a password or email login. You can now easily access the app using this convenient mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details via email to the customer support system to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app with ease. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

The app allows withdrawals of a minimum Rs. 100, which is a higher amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. This means users can access their earned rewards but not any bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but typically take 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This variability in payment timing can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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