tpplay

tpplay App support

Contact
+91 5422425890

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely authenticate you. This passwordless login method eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To complete the process, first check your internet connection for a strong signal. If you don't receive the OTP, click "send OTP" and wait, and if it still doesn't arrive, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other similar apps. Withdrawals are only available for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing issues may occasionally cause delays, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. This means you can use the bonus earnings to play games, but you can withdraw the money you win from those games. Any winnings from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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