tpplay

tpplay App support

Contact
+91 4410102960

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone, and you'll be logged in instantly. This process allows for passwordless login using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the send OTP option to become active. If you don't receive the OTP within the given time frame, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the funds you have earned through gaming. The earned funds can then be withdrawn once you meet this minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This information is necessary for a successful registration process. Your cooperation in providing accurate and up-to-date details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, occasional payment delays may require users to wait for up to 24 hours. This delay can sometimes impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after being earned from playing games with the bonus amount. Earnings from these games can be withdrawn, separate from the bonus money itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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