tpplay

tpplay App support

Contact
+91 2715637953

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the verification code. If the OTP doesn't arrive, you can contact the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should fix any issues and get you back to playing the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can't withdraw the bonus rewards, only the winnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card information, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can disrupt the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the separate earnings made while playing games using the bonus amount. This means bonus earnings are non-transferable and separate from regular game earnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful there, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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