tpplay

tpplay App support

Contact
+91 1727540790

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can seek assistance through the app's support system using live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payments may occur, requiring a wait time of up to 24 hours. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus fund can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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