tpplay

tpplay App support

Contact
+91 3517824888

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This convenient method allows for easy and secure login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection to ensure a strong signal is available. If the problem persists, try clicking on the send OTP button again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem earnings made through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that all your Know Your Customer (KYC) details, including your Aadhar card, UPI, and bank details, are saved within the app. This is a mandatory step to proceed. Please submit all required information to finalize your registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for processing times of 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a wait of up to 24 hours. This discrepancy can impact the overall experience of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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