tpplay

tpplay App support

Contact
+91 2872822589

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you'll need to verify. This eliminates the need for a password or email, making the login process easy and straightforward.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you still encounter problems, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the expected time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate a successful account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing the app as usual.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, higher than what's offered by other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. This means any bonus funds remain separate and cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process, typically completing in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This slight delay is an exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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