tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5412834262
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, and you will be logged in instantly. This eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP within the designated time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be compatible and allow you to log in and play without problems. This will sync your account and update the app to the latest version.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. Bonus funds cannot be withdrawn separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank information. This will ensure a seamless experience throughout the application. Completing these details is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, making the process typically take anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can add an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn personally. Any winnings from games played with the bonus can be withdrawn. This ensures that the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, navigate to your settings and check your transaction history to see why the withdrawal request is failing. If the problem persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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