tpplay

tpplay App support

Contact
+91 1752158539

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, allowing you to bypass password and email login requirements. This streamlined process provides easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, try clicking "send OTP" again. If issues persist, use the app's support system, which offers live chat assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any further problems. Once updated, you can access the app's features smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, with bonus funds being non-withdrawable. This means users can only take out the money they've won through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you've completed and submitted all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but not the bonus itself. The bonus funds are exclusive to gaming and cannot be withdrawn as cash.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history under settings to see if your withdrawal request is being processed. If not, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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