tpplay

tpplay App support

Contact
+91 5178555267

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method provides easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click send OTP and wait for the verification code to arrive. If the code doesn't arrive within a reasonable time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details via email to our customer support for assistance with account transfer. This will facilitate a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once updated, you can easily access and play the app as usual.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher than in many other apps. Withdrawals are only possible for money earned from gaming activities, not bonuses. This means you can't withdraw bonus funds, only the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details within this app, which should include your Aadhar card, UPI information, and all bank details. This ensures that your account is fully verified and active. Saving these details in the app is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays may occur, resulting in a wait time of up to 24 hours for payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be credited to your wallet account within 24 hours. If this doesn't resolve the issue, you can contact their care centre for further assistance.

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