tpplay

tpplay App support

Contact
+91 6614218392

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email credentials. This streamlined login process provides a convenient and hassle-free experience.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If the signal is weak, wait for it to stabilize and click "send OTP" again. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you should be able to log in and enjoy the updated features. This should allow you to play the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. However, users cannot withdraw bonus money earned, only funds gained from participating in gaming activities. Withdrawals are limited to earnings from gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may cause wait times to extend up to 24 hours. This variation in processing speed can affect the overall duration of the service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain separate and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To verify the status of your withdrawal, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.

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