tpplay

tpplay App support

Contact
+91 4411098426

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, wait for the time to pass and then contact the app's support system through live chat if necessary.

Q3: What should I do if I am not able to log in with my old number?

If your active number has changed, log in with the new number. If the change is due to a different reason, send your updated KYC details to customer support via email to assist with account transfer. This will help resolve any issues and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the updated app with ease. This should resolve any compatibility problems and allow you to enjoy the new features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming, not bonuses or other incentives.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure that all your Know Your Customer (KYC) details are fully filled out and saved within the app. This includes linking your Aadhaar card, UPI account, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from your bonus in your gaming account, and it cannot be withdrawn by anyone else. Any winnings earned by playing with the bonus amount can be withdrawn. This means you can access your winnings, but the bonus amount itself remains locked in the account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see the status of your withdrawal request. If the request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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