tpplay

tpplay App support

Contact
+91 3622180265

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you don't receive the OTP within the given time, try clicking on send OTP again. If you still face issues, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app with ease. This should fix any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not including bonus amounts. This means users can access their earnings, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delayed payment processing can extend the overall time needed to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are eligible for withdrawal. Withdrawal of bonus winnings is separate from the bonus funds themselves.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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