tpplay

tpplay App support

Contact
+91 0825904115

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify this OTP to securely access your account. This streamlined login process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send", you can try again or wait for the allotted time to pass. If you still encounter issues, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the winnings you've achieved through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to move forward with the application process. Failure to do so may result in delays or inability to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional payment delays may require a wait of up to 24 hours. This delay can occur despite the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings made using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is pending or failed. If it's pending, the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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