tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3306012000
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for instant login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up to date.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawn amounts are limited to earnings from gaming activities, excluding bonus rewards. This means users cannot withdraw bonus money as part of their withdrawals.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual speedy process within the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. This means the bonus funds themselves remain separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it doesn't show up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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