tpplay

tpplay App support

Contact
+91 2596301669

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you must verify to complete the login process. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, first check your internet connection for a strong signal. Wait for the send OTP button to respond and then click on it. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with your active number first. If the number has changed, send your updated KYC details to the customer support through email to assist in transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play the newly updated app without any problems. This should fix any compatibility issues or bugs that were preventing you from playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw money earned from gaming activities, not bonuses. This means that any bonus amounts collected cannot be withdrawn, only the actual earnings from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and UPI, as well as storing your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes, but it can also take up to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This variance in processing time is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus amount. This means the bonus earnings are separate from any winnings that can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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