tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4185241725
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," consider reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. This will allow you to log in and continue playing smoothly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn. Withdrawals are only allowed for earnings obtained from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted your KYC details within the app, which includes saving your Aadhar card, UPI information, and bank details. This information is necessary for a successful and secure experience. Failure to complete these details may hinder your progress in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, taking anywhere from 30 minutes to 3 hours. However, payments may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can occur due to unforeseen issues, adding to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money won while playing with the bonus amount. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
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