tpplay

tpplay App support

Contact
+91 7558306834

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code, allowing a reasonable time to pass before proceeding. If the OTP is not received, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, submit your KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help you access your account with the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, allowing you to log in and play seamlessly. This should update your app to the latest version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming, and bonus money is non-withdrawable. This means you can redeem the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to proceed with the process. Saving these details will help streamline the verification and registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment issues arise.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. Conversely, any funds won from games played with the bonus can be withdrawn. This means you can use your bonus earnings to play more games, but not to withdraw cash.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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