tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5838644067
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to authenticate your account. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a while and click on "send OTP", then wait again until the time is up. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gameplay can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn by the user.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm your withdrawal request. If the request is processing, the funds will be added to your wallet account within 24 hours. If not, contact their care centre for assistance.
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