tpplay

tpplay App support

Contact
+91 1570725307

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account, eliminating the need for a password or email login. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first ensure a strong internet connection is available. If you still struggle to receive an OTP, you can try clicking on the "send OTP" option again. If the problem persists, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will provide you with the most up-to-date features and a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, and bonuses cannot be withdrawn. This allows users to cash out their genuine gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be filled and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable a quick process, taking 30 minutes to 3 hours. However, payment processing can be delayed, sometimes requiring a wait of up to 24 hours. This discrepancy may occur occasionally, but overall the app's efficiency remains a notable advantage.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. The funds earned from playing games using the bonus amount are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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