tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9769808436
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. An OTP will be sent to you, which you'll need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the given time frame, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and access the updated version. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can only access the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be slower, potentially taking up to 24 hours in some cases. This delay can add extra time to the overall completion process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot withdrawal issues, check your transaction history in the settings. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from the care centre.
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