tpplay

tpplay App support

Contact
+91 8106106245

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP, try clicking 'send OTP' again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC details through email to our customer support, which will facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other applications. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can't withdraw bonus funds, only the rewards they've earned from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all necessary KYC details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process within 3 hours, although it typically takes around 30 minutes. However, payment delays may occur, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means bonus earnings are separate from withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, your money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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