tpplay

tpplay App support

Contact
+91 2007557819

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to enable account transfer. This will facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Then, download and install the latest version, which should allow you to log in and play without any problems. This should ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other similar apps. Withdrawals are only possible for the earnings from gaming activities, not bonus amounts collected. This means you can only cash out the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details through the app, which includes saving your Aadhaar card, UPI information, and bank details. This information is necessary for the application process to be successfully completed. Ensure that all details are accurate and up-to-date for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to be completed within 3 hours, although it can take as little as 30 minutes. However, payment processing can sometimes be delayed, potentially requiring a wait of up to 24 hours. This delay in payment processing can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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