tpplay

tpplay App support

Contact
+91 6666045356

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This method allows for a password-free and email-free login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking the "send" button. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and it should be accessible for login and use.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only access the revenue they've generated through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

In this app, you are required to complete and submit your KYC (Know Your Customer) details, which includes saving your Aadhar card, UPI information, and bank details. This is necessary for verification purposes. Please ensure that all required information is accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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