tpplay

tpplay App support

Contact
+91 9031015377

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, enter your registered mobile number after opening the app and verify the OTP sent to you. This method eliminates the need for a password or email, making it a convenient option for login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after waiting, you can try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help you resolve the issue and access your account.

Q4: You are getting blackout and the app is not opening?

You will need to uninstall the app from your device. After uninstalling, download the latest version of the app. This will allow you to log in and play the updated app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds being non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A complete and accurate submission of these details is required to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours for resolution. This delay is a notable exception to the app's generally efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself cannot be withdrawn, but winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their care centre.

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