tpplay

tpplay App support

Contact
+91 7923546939

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems sending OTP, wait a short period and try again. If you don't receive OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer. This will help complete the transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should fix any problems you were experiencing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This means users can only redeem their winnings, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure experience. Your cooperation in providing these necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but can also take up to 3 hours. However, there may be delays in payment processing, requiring a wait of up to 24 hours. This can extend the overall processing time beyond the typical 30-minute to 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is denied, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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