tpplay

tpplay App support

Contact
+91 3665570235

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This will authenticate your account, eliminating the need for a password or email login. You can now easily access the app using this straightforward login method.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for the allotted time or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active mobile number. If the number has changed, submit your updated KYC details via email to the customer support for assistance with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once the update is installed, you can access the app and enjoy it again.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. However, bonus amounts cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal. The withdrawal process is limited to the money earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know-Your-Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can be a drawback in an otherwise efficient and streamlined experience.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw the funds you've earned from playing games using the bonus amount. In short, the bonus earnings are exclusive to gaming and can be withdrawn by the individual player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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