tpplay

tpplay App support

Contact
+91 5228489348

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, first check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait, or if the issue persists, contact the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details through email to facilitate the account transfer. This will help customer support update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the newly updated app. Once installed, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. You can only withdraw the money you've earned from gaming activities, and not any bonus amounts. This means you can access your legitimate gaming earnings at a higher minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, resulting in completion times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This can impact the overall experience and duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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